.agenda{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:14px}
.ag-col{background:rgba(255,255,255,.04);border:1px solid var(--linea);border-radius:14px;padding:12px}
.ag-col header{display:flex;align-items:center;gap:10px;margin-bottom:10px}
.ag-col header b{display:block;font-size:14px}
.ag-col header small{color:var(--mut);font-size:12px}
.ag-lista{display:flex;flex-direction:column;gap:6px;max-height:360px;overflow:auto}
.cita-item{display:grid;grid-template-columns:74px 1fr auto;gap:10px;align-items:center;padding:8px 10px;border-radius:10px;background:rgba(255,255,255,.05);cursor:pointer}
.cita-item:hover{background:rgba(255,255,255,.1)}
.cita-item.pasada{opacity:.6}
.cita-item .ch b{display:block;font-size:13px}
.cita-item .ch small{color:var(--mut);font-size:11px}
.cita-item .qn b{font-size:13px}
.cita-item .qn small{display:block;color:var(--mut);font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:130px}
.ag-vacio{color:var(--mut);font-size:12px;padding:10px 4px}
.tabla .num{text-align:right;white-space:nowrap}
.lectura{display:flex;flex-direction:column;gap:10px}
.lectura p{margin:0;padding:11px 14px;border-radius:12px;background:linear-gradient(135deg,rgba(22,182,214,.14),rgba(59,49,145,.25));border:1px solid rgba(22,182,214,.3);font-size:14px;line-height:1.5}
.simulado{display:inline-block;margin-left:8px;background:var(--aviso);color:#2b1c00;font-weight:800;font-size:10px;letter-spacing:.08em;padding:3px 8px;border-radius:99px;vertical-align:middle}
#nav .sub-nav{display:flex;flex-direction:column;gap:2px;margin:0 0 6px 22px;padding-left:8px;border-left:1px solid var(--linea)}
#nav .sub-nav a{padding:7px 10px;font-size:13px}
.asesor[data-asesor]{transition:border-color .2s,transform .2s}
.asesor[data-asesor]:hover{border-color:var(--cyan);transform:translateY(-2px)}
.hbar.rub{grid-template-columns:200px 1fr 36px}
.estrellas{color:var(--aviso);letter-spacing:2px;font-size:13px}
.resumen{margin:0;padding:12px 14px;border-radius:12px;background:rgba(255,255,255,.05);font-size:14px;line-height:1.55}
.lista-falta{margin:6px 0 0;padding-left:18px;font-size:13px;line-height:1.6}
.sub-t{margin:18px 0 8px;font-size:12px;letter-spacing:.06em;text-transform:uppercase;color:var(--mut);font-weight:700}
.det-cab{display:flex;gap:14px;align-items:center;margin-bottom:14px}
.det-cab h2{margin:0;font-size:20px}
.puntaje{font-size:34px;font-weight:800;letter-spacing:-.02em}
.puntaje.ok{color:var(--ok)}.puntaje.am{color:var(--aviso)}.puntaje.mal{color:var(--mal)}
.fila .estrellas{font-size:11px}
.fila .fila-meta{display:flex;gap:8px;align-items:center;margin-top:5px}.fila .fila-meta .pill{font-size:11px}
.dos .fila small{max-width:none}
svg.radar{width:100%;max-width:580px;height:auto;display:block;margin:0 auto;overflow:visible}
.radar text{fill:var(--tx);font-size:12px}.radar .vr{font-weight:800;fill:var(--cyan)}
.radar .grid{fill:none;stroke:rgba(255,255,255,.14);stroke-width:1}
.leyenda{display:flex;gap:18px;flex-wrap:wrap;justify-content:center;font-size:12px;color:var(--mut);margin-top:6px}
.leyenda i{display:inline-block;width:10px;height:10px;border-radius:50%;margin-right:6px;box-sizing:border-box}
.rad-fila{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(0,1fr);gap:18px;margin-bottom:22px;align-items:start}
@media(max-width:1100px){.rad-fila{grid-template-columns:1fr}}
.calor{width:100%;border-collapse:separate;border-spacing:3px;font-size:12px}
.calor th{color:var(--mut);font-weight:700;text-align:left;padding:6px 4px;font-size:11px}
.calor thead th{text-align:center}
.calor td.c{text-align:center;border-radius:8px;padding:8px 4px;font-weight:700}
.calor td.ok{background:rgba(61,220,151,.22);color:#9af5cb}.calor td.am{background:rgba(255,184,77,.22);color:#ffd08a}.calor td.mal{background:rgba(255,107,122,.24);color:#ffa3ad}
.calor td.tot{background:rgba(255,255,255,.1)}

.tabs-as{margin-bottom:16px}
.dia-grid{display:grid;grid-template-columns:minmax(300px,420px) minmax(0,1fr);gap:18px;align-items:start;margin-bottom:22px}
.dia-grid2{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(280px,1fr);gap:18px;align-items:start}
@media(max-width:1000px){.dia-grid,.dia-grid2{grid-template-columns:1fr}}
.caso-fila{display:grid;grid-template-columns:42px 1fr auto;gap:12px;align-items:center;padding:11px 12px;border-radius:14px;border:1px solid transparent;background:rgba(255,255,255,.03);cursor:pointer;text-align:left}
.caso-fila:hover{background:rgba(255,255,255,.07)}.caso-fila.on{border-color:var(--cyan);background:rgba(22,182,214,.1)}
.caso-fila b{display:block;font-size:14px}.caso-fila small{display:block;color:var(--mut);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:200px}
.caso-fila .fila-meta{display:flex;margin-top:5px}
.btn-llamar{border:0;border-radius:10px;background:var(--ok);color:#052e1b;font-weight:800;font-size:12px;padding:8px 11px;white-space:nowrap}
.btn-llamar:hover{filter:brightness(1.1)}
.btn-llamar.grande{width:100%;font-size:15px;padding:13px;margin-bottom:6px;border-radius:12px}
.sem{display:grid;grid-template-columns:repeat(7,1fr);gap:6px}
.sem-d{position:relative;border:1px solid var(--linea);background:rgba(255,255,255,.03);color:var(--mut);border-radius:12px;padding:8px 4px;text-align:center}
.sem-d small{display:block;font-size:11px;text-transform:capitalize}.sem-d b{display:block;font-size:16px;color:#fff}
.sem-d.on{background:var(--cyan);border-color:var(--cyan);color:#06222a}.sem-d.on b{color:#06222a}
.sem-d.hoy:not(.on){border-color:var(--cyan)}
.sem-d i{position:absolute;top:-6px;right:-4px;font-style:normal;font-size:10px;font-weight:800;background:var(--aviso);color:#2b1c00;border-radius:99px;padding:1px 6px}
.cal{position:relative;border:1px solid var(--linea);border-radius:14px;overflow:hidden;background:rgba(255,255,255,.02)}
.cal-h{border-top:1px solid var(--linea);padding:2px 8px;font-size:11px;color:var(--mut)}.cal-h:first-child{border-top:0}
.cal-eventos{position:absolute;left:56px;right:8px;top:0;bottom:0}
.cal-ev{position:absolute;border-radius:9px;padding:4px 8px;overflow:hidden;cursor:pointer;font-size:12px;line-height:1.25;background:rgba(22,182,214,.28);border-left:3px solid var(--cyan)}
.cal-ev b{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.cal-ev small{display:block;color:rgba(255,255,255,.7);font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cal-ev.llamar{background:rgba(255,184,77,.25);border-left-color:var(--aviso)}
.cal-ev.llamada{background:rgba(143,135,232,.3);border-left-color:#8f87e8}
.cal-ahora{position:absolute;left:-52px;right:-8px;height:2px;background:var(--mal)}
.cal-ahora::before{content:"";position:absolute;left:-1px;top:-4px;width:10px;height:10px;border-radius:50%;background:var(--mal)}
.bit-item{display:grid;grid-template-columns:48px 1fr;gap:10px;padding:10px 0;border-bottom:1px solid var(--linea)}
.bit-item:last-of-type{border-bottom:0}
.bit-h{font-weight:800;color:var(--cyan);font-size:13px}.bit-item b{display:block;font-size:14px}.bit-item small{display:block;color:var(--mut);font-size:12px;margin-top:2px}.bit-n{font-style:italic}
#softphone{position:fixed;right:20px;bottom:20px;width:350px;max-width:calc(100vw - 24px);z-index:60;background:var(--panel-2);border:1px solid rgba(22,182,214,.5);border-radius:18px;padding:16px;box-shadow:0 24px 60px rgba(0,0,0,.6)}
.sp-cab{display:flex;gap:12px;align-items:center;margin-bottom:10px}.sp-cab b{display:block}.sp-cab small{color:var(--mut);font-size:12px}.sp-cab .simulado{margin-left:auto}
.sp-est{margin:4px 0 10px;font-weight:700;display:flex;align-items:center;gap:8px}.sp-est b{margin-left:auto;font-size:20px;font-variant-numeric:tabular-nums;color:var(--ok)}
.sp-rec{width:10px;height:10px;border-radius:50%;background:var(--mal);animation:pulso 1.4s infinite}
#softphone textarea{width:100%;min-height:80px;border-radius:12px;border:1px solid var(--linea);background:rgba(255,255,255,.06);color:#fff;padding:10px 12px;font:inherit;font-size:13px;resize:vertical;margin:8px 0}
.sp-bot{display:flex;gap:10px;justify-content:space-between}
.sp-colgar{border:0;border-radius:12px;background:var(--mal);color:#2d0509;font-weight:800;padding:10px 18px}
.sp-guardar{border:0;border-radius:12px;background:var(--cyan);color:#06222a;font-weight:800;padding:10px 14px}.sp-guardar[disabled]{opacity:.4;cursor:not-allowed}
.sp-res{display:flex;flex-wrap:wrap;gap:6px}
.sp-nota{margin:10px 0 0;font-size:11px;color:var(--mut);text-align:center}